CX challenges in the passenger transport industry

puspo1234

It means providing access, opportunities and levels of support to meet/exceed the needs of under-invested and underserved communities.” Celine Foubert Celine Foubert Céline is Marketing Director in France, focusing on enterprise and mid-market marketing in the region. She lives in Paris, the beautiful “City of Lights”, and joined Zendesk four years ago. Céline has been working in the area of ​​business-to-business marketing for more than 10 years, mainly in the technology sector. She is passionate about urban arts and dance, and likes to travel. Céline is multilingual and she speaks French, English and Portuguese, a language she learned while working in Brazil a few years ago. She was the Women at Zendesk Employee Community Leader in EMEA in 2022 and is now assuming the role of Global Leader in 2023.

In your opinion, what are the main challenges that women face in the technology sector? Céline: “I have chosen a company that really promotes diversity and equality, but I have seen that women are quite underrepresented in general in the tech industry, especially at management or board of directors levels. They still have to work twice as hard Phone Number List to reach the same level with fair and just pay. So one of our biggest challenges will be to challenge the status quo, break prejudices and promote female leadership towards greater equality and inclusion”. What does “Embracing Equity” mean to you ? Céline: “I think that today there is a voice that is raised and a will to pull the strings towards greater equality and fight against discrimination.



But it is something that happens very slowly. We are still far from the goal, with social habits and unconscious biases getting in the way. I believe that by embracing equity, we can accelerate significant structural change, as well as educate and empower all genders to make an impact." What motivates you outside of work and how do you find the balance between personal and professional life? Céline: “I am a very busy person in my personal life, and I love to continue learning from artistic activities, traveling and spending quality time with friends and family. I find my balance by always making sure I have time for those moments.” Vanessa Calzani Vanessa Calzani Vanessa has been with Zendesk for four years and is currently a Director based in Latin America (LATAM), where she leads campaigns and integrated marketing in the region.

仙灵妙梦

璃月馨蓉

强烈支持楼主ing……

Carr Aldington

真是难得给力的帖子啊。